‍OSS Industries LLC (“OSS Industries,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.ossind.io, communicate with us, request a quote, place an order, or otherwise interact with our services.

We may collect the following categories of information:

‍· Contact and business information: Your name, job title, company, mailing address, email address, telephone number, and other business contact information.

· Quote and transaction information: Requests for quotation, product requirements, purchase orders, invoices, shipping details, payment status, and related correspondence.

· Communications: Emails, telephone calls, SMS messages, contact-form submissions, and other communications with OSS Industries. Calls may be recorded or transcribed when permitted by law and after providing any required notice or obtaining any required consent.

‍· Website and device information: IP address, browser type, device type, operating system, pages visited, referral information, and general website activity.

· SMS information: Mobile telephone numbers, message content, messaging preferences, opt-in records, opt-out requests, and consent information.

· Information from other sources: Information received from business partners, service providers, publicly available business directories, shipping providers, and other lawful sources.Please do not submit sensitive personal information that is unnecessary for your business relationship with OSS Industries.

We may use information to:

· Respond to inquiries and requests for quotation.

· Source products and provide pricing, availability, and lead-time information.

· Process purchase orders and coordinate payment, fulfillment, shipping, returns, and warranty requests.Provide customer service and communicate with customers, vendors, and business partners.Send conversational SMS messages when the recipient has provided consent.

· Maintain business records and manage customer and vendor relationships.

· Operate, secure, analyze, and improve our website and services.

· Prevent fraud, misuse, security incidents, and other unlawful activity.

· Comply with applicable laws, regulations, legal processes, and contractual requirements.Establish, exercise, or defend legal claims.

OSS Industries uses SMS primarily for low-volume, one-to-one business conversations concerning RFQs, quotes, product availability, purchase orders, order status, shipping updates, and customer support.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent will not be sold or provided to another party for its own marketing or promotional use.

We may provide mobile information to service providers solely when necessary to operate and support our messaging program. These providers are permitted to use the information only to perform services for OSS Industries and must protect it appropriately.

Consent to receive SMS messages is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply. Recipients may reply STOP to opt out or HELP for assistance.

We do not sell personal information.

We may disclose information to the following categories of recipients for legitimate business purposes:

· Service providers: Companies supporting website hosting, email, telecommunications, CRM, payment processing, accounting, analytics, document management, fraud prevention, and technical support.

· Order-fulfillment providers: Suppliers, vendors, manufacturers, warehouses, freight carriers, and shipping providers when needed to quote, source, process, or deliver an order.

‍Professional advisers: Accountants, attorneys, insurers, banks, and other professional advisers.

‍· Legal and regulatory recipients: Government authorities, regulators, courts, law enforcement, or other parties when required by law or reasonably necessary to protect legal rights, safety, or property.

· Business transactions: A potential or actual buyer, successor, or other relevant party in connection with a merger, acquisition, financing, reorganization, or sale of business assets.

‍Other parties with your direction or consent: When you direct us to disclose information or otherwise consent to the disclosure.

SMS opt-in information and consent are excluded from disclosure for third-party or affiliate marketing and promotional purposes.

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Our website may use cookies and similar technologies necessary for website operation, security, performance, and analytics. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Our website does not currently respond to legacy “Do Not Track” browser signals. OSS Industries does not sell personal information or share it for cross-context behavioral advertising.

‍We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business and transaction records, comply with legal and accounting obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and the reason it was collected. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should avoid transmitting sensitive information through unsecured channels.

Depending on where you live and which laws apply, you may have the right to:

· Request information about the personal information we maintain about you.

· Request access to or a copy of your personal information.

· Request correction of inaccurate information.

· Request deletion of personal information, subject to applicable exceptions.

· Withdraw consent where our processing depends on consent.

· Opt out of certain communications.

· Receive equal service and pricing without unlawful discrimination for exercising a privacy right.

To submit a privacy request, email sales@ossind.io. We may need to verify your identity before completing a request.OSS Industries does not sell personal information or share it for cross-context behavioral advertising. Accordingly, there is currently no sale or such sharing from which to opt out.

You may opt out of nonessential email communications by using any unsubscribe instructions included in the email or by contacting us.

You may opt out of SMS messages at any time by replying STOP. After opting out, you will receive a confirmation and no further SMS messages unless you provide consent again. Reply HELP for assistance.

Our website may contain links to websites operated by manufacturers, suppliers, payment providers, shipping providers, or other third parties. OSS Industries is not responsible for the content, security, or privacy practices of third-party websites. Review their privacy policies before providing information.

Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.

We may update this policy to reflect changes in our practices, services, or legal obligations. The updated version will be posted on this page with a revised effective date. Material changes may also be communicated through other appropriate means.

For privacy questions, requests, or concerns, contact:
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‍OSS Industries LLC
Email: sales@ossind.io
Phone: 321-343-6169
Website: https://www.ossind.io

OSS Industries provides a conversational SMS messaging program for customers, vendors, and business partners. Messages may concern RFQs, quotes, product availability, purchase orders, order status, shipping updates, and customer support.Messages are normally written individually as part of an ongoing business conversation. The program is not intended for automated mass marketing.

By expressly agreeing verbally, electronically, or through another documented method, you consent to receive SMS messages from OSS Industries at the mobile number you provide.Consent to receive SMS messages is not a condition of purchasing goods or services.

Message frequency varies based on your requests, transactions, and business communications with OSS Industries.

‍Message and data rates may apply according to your wireless carrier and service plan.

Information collected through the SMS program is handled according to the Privacy Policy above.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold or shared with another party for that party’s marketing or promotional use.

OSS Industries may modify or discontinue the SMS program or these SMS Terms & Conditions when reasonably necessary. Updates will be posted on this page with a revised effective date.

Questions about the SMS program may be directed to sales@ossind.io or 321-343-6169.